We will need enough room to move around the table, so please ensure that you have a space that’s at least 5FT X 10FT. This way, we will have the space we need to give the most effective treatment possible. .

You don’t need to provide anything other than the space for the treatment .

• Your Epione team member will arrive at your specified location 15 minutes prior to the scheduled treatment time.

• When we arrive, we will change into our ‘indoor only’ shoes (working in socks or barefoot is not an option, due to grip required for treatment).

• We will then set up our treatment space and leave the room so that you are able to dress down to your level of comfort with privacy.

• Hands will be sanitized before and after treatment.

• Once the treatment concludes, your Epione team member will leave the room for you to get dressed, then we will need around 5-10 minutes to pack up our equipment.

Absolutely! We love pets! We are also more than happy for pets to be in the room, as long as you are comfortable with the possibility that the treatment could be interrupted by animals.

Currently, we are offering services in:

Surrey

New Westminster

Coquitlam

Port Coquitlam

Burnaby

Vancouver

North Vancouver

West Vancouver.

For area’s outside of what is listed, please contact us directly at epione.massage@hotmail.com and we will do our best to accommodate your request.

All of our payments are made through Jane, our booking system. You will be required to enter a credit card or visa debit card before booking. While we’re getting to know each other (first 3 appointments) full payment is automatically taken prior to the treatment, once we are within 48 hours of your appointment. After your first 3 treatments, full payment will be taken shortly after your treatment. You are able to pay with any major credit card, or visa debit. Our team members don’t take payment on site.

We require cancellations to be made a minimum of 48 hours prior to the appointment, but we very much appreciate as much notice as possible so that we can attempt to fill the appointment window. For your first 3 appyintments, payment will automatically be taken when there is less than 48 hous left before the time you’ve booked and will be non-refundable. After 3 appointments, payment will be taken automatically shortly after the treatment concludes.

As a stadard, we use all natural, unscented 100% coconut oil. Please advise is in advance if you have any allergies or other considerations, so that we can do our best to accommodate.

We offer couples and group massages, including, but not limited to, events (ex parties, celebrations, etc.) and office/corporate treatments. As we have 3 team members, we are able to accommodate 3 treatments at a time. For bookings with more than 3 treatments wanted, we would organize the treatments in time slots. We do require a non-refundable deposit for group bookings, and the full remaining cost of of the booking to be made 2 weeks prior to the treatment. Group bookings are non-refundable after full payment is due.